Errandss
About Errandss (Pty) Ltd

Built for the people
who need it most.

Errandss exists to put consistent, dignified income into the hands of South African service providers — and to give every household a safe, vetted way to get the job done.

Founded in 2025 and developed by TechXM (Pty) Ltd, we are a proudly local technology company tackling two of the country's hardest problems at once: finding reliable service providers, and the everyday risk of hiring a stranger.

Team working together
01 — The Reality

South Africa doesn't have a skills problem. It has an access problem.

South Africa's official unemployment rate sits above 32 percent. The expanded definition pushes it past 41 percent. Behind those numbers are millions of plumbers, electricians, painters, carpenters, gardeners, cleaners, and movers — people with real skills and no reliable way to find work.

Most rely on a noticeboard at the local Spar, a hand-written WhatsApp forward, or a customer who promises to 'tell their cousin'. Cash jobs disappear without warning. Quotes are undercut by people pretending to do the same trade. When something goes wrong, there is nowhere to turn.

On the other side sits the customer. Inviting a stranger into your home is a leap of faith. You don't know if they're qualified. You don't know if the price is fair. You hand over cash and hope for the best.

Errandss was built to dismantle both sides of that fear.

02 — The Vetting

Every provider is properly vetted before they go live.

Trust isn't a marketing claim. It's a process. Every applicant is reviewed by a real human on our team before they ever appear in the app.

01

Identity & Right to Work

Verified South African ID or valid work permit. We confirm the person you book is the person who arrives.

02

Trade Qualification

We collect and verify the relevant qualification, certification, or proof of experience for each trade. Electricians and plumbers must show their accreditation.

03

Background & Reference Check

We screen against criminal records and contact previous customers or employers before activation.

04

Live Customer Ratings

Every job ends with a customer rating. Underperformers are removed. Top performers are surfaced first.

03 — The Backstop

When something goes wrong, we go to work.

Every booking carries a 3-day complaint window from the moment the job is marked complete.

3-day in-app dispute window

If the work isn't right, raise it in the app within 72 hours. Payment to the provider is paused while we investigate.

Dedicated resolutions team

A real person from Errandss reads every complaint, contacts both parties, and works toward a fair resolution — refund, rework, or replacement provider.

Legal escalation when needed

For serious cases — fraud, damage, or repeated misconduct — we escalate to formal legal channels at no cost to the customer.

04 — The Money

Pay through Errandss. End the cash-job scam.

Cash hand-overs at the door are how scams happen. We engineered the entire flow to make those scams impossible.

  • All payment is taken in-app before any funds reach the provider.

  • Funds are held by Errandss and only released after the job is confirmed complete.

  • Disputes pause the release automatically — no chasing, no leverage lost.

  • Every transaction is receipted, traceable, and POPIA-compliant.

  • We accept Visa, Mastercard, and EFT — no cash needed.

Secure Settlement

Held until you're happy.

When you pay through Errandss, your funds are held in trust by the platform — not forwarded to the provider at the time of booking. Only once you confirm the job is done, or the 3-day window closes without a dispute, does the money move. You are always in control.

05 — Provider Economics

No monthly fee. Ever.

We don't believe a tradesperson should pay rent for the right to work. Once you are vetted and onboarded, staying on Errandss costs you nothing per month. There is a one-time, non-refundable onboarding fee — and that is it. No monthly subscription. No platform fee. You keep working, you keep earning. Errandss only earns when you do.

One-time onboardingOnce-off
Monthly feeR 0
Per-job commissionTransparent

Pay only when you earn

06 — The Bigger Picture

How Errandss helps South Africans.

Errandss is a two-sided marketplace. On one side are the providers — tradespeople, domestic workers, and service professionals who carry real skills but lack a consistent, trustworthy channel to find work. On the other are customers who need help but have learned to be cautious, because the current system has let them down too many times.

For the painter in Soweto with two kids in school, Errandss is steady leads instead of waiting. For the plumber who can't afford to lose a Saturday to a no-show, Errandss is guaranteed payment the moment the job is done.

For the customer in Sandton, in Pretoria, in Centurion — Errandss is the end of guessing. A vetted professional, a transparent price, a payment that's safe, and a complaints team that picks up the phone.

That is the work. Welcome to Errandss.

Registered Entity

Errands (Pty) Ltd

Proudly South African

Available across South Africa

Developed by

TechXM (Pty) Ltd